Frequently Asked Questions
Everything you need to know about bringing luxury home.
What are your shipping rates and delivery times?
We offer standard shipping within 3-5 business days. Rates are calculated at checkout based on the weight of your order and your location. White-glove delivery is available for oversized furniture pieces.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return most items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Are your products ethically sourced?
At One.World, we prioritize craftsmanship and sustainability. We work closely with global artisans to ensure all materials are responsibly sourced and meet our high standards of quality.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer interior design consultations?
We do! Our design experts are available for virtual or in-person consultations to help you select the perfect pieces for your home. Please visit our 'Design Services' page to book a session.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Affirm.